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I have installed Spotify on my cell phone (Pixel 2 XLS) and here too it works just fine.

Spotify Premium works just fine on my desktop. I logged in with my email and password (same ones used on my desktop & cell) and the Infotainment system just shows a small green rotating circle, eventually followed with a “failed to connect” message – “try again.” Going to the audio screen to launch Spotify it says user not logged in. The Spotify App is built into the Infotainment system, requiring Spotify Premium, and accordingly I installed it. Previously I enjoyed Spotify Free on my desktop. I signed up for the 3 month trial of Premium in order to play Spotify in my 2019 GMC Canyon with GM’s Infotainment system. On Android you can set the permissions by going to Settings – Apps and Notifications – See All apps – find Spotify and tap it – select Permissions and enable them. In my research I came across a post where someone who had the same problem said it was resolved by enabling Spotify’s permissions (Camera, Contacts, Microphone and Storage.) For now I have enabled them all in the Spotify app and this might be the reason why Spotify now connects to my Infotainment system via Bluetooth. This issue resolved itself possibly due to the numerous cell phone reboots, and/or clean Spotify installs on my cell phone. Normally I can pipe external music apps (like Pandora) installed on my mobile device to the truck’s infotainment system but Spotify refused to work this way. Issue Two – Unable to Stream Spotify, Via Bluetooth, From My Mobile Device to the Infotainment System If this information had been prominently displayed it would have saved a lot of hours of frustration. While I could successfully tether my cell phone with the infotainment system, I was still unable to connect to the built in Spotify app.īottom line, in order for the built-in Infotainment Spotify app to work, an internet connection, via one of the 2 ways mentioned above, is required. GM documentation further states that in lieu of their built-in hotspot you can use a mobile device to connect to the internet via USB or Bluetooth tethering. If you want to see how the built in Spotify app should work see this link ->. According to GM’s documentation it specifies “Downloading and using in-vehicle apps requires internet connectivity which can be accessed with a data plan through the vehicle’s built in 4G LTE Wi-Fi hotspot if equipped.” In my situation I refuse to pay GM for a hotspot, along with the cost of Spotify premium. In order to enjoy GM’s built in Infotainment Spotify app you must have GM’s 4G LTE Wi-Fi hotspot activated - at a significant additional cost. Issue One – GM Infotainment System - Unable to Connect to Built In Apps: Update: After several hours of investigation and problem determination, and many emails with Spotify support, the problems outlined in my post above turned out to be two separate issues, each with their own possible solution.